Shipping policy
Thank you for visiting and shopping at Felinoir. Below are the terms and conditions that constitute our Shipping Policy.
🕒 Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
🚚 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 7–15 business days | Free (orders over $60) |
| United Kingdom | 7–18 business days | Free (orders over $60) |
| Canada, Australia | 10–20 business days | Free (orders over $60) |
| Other Countries | 10–25 business days | Calculated at checkout |
Delivery delays can occasionally occur due to customs or local disruptions.
🌍 Shipping Locations
We currently ship to most countries worldwide. If your country is not available at checkout, please contact our support team.
🎯 Order Tracking
You will receive a shipping confirmation email with your tracking number once your order has been shipped. The tracking number will be active within 48 hours.
Track your order at: Here
❗ Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery time, please contact us at [contact@felinoir.com].
We’ll investigate and resolve the issue as quickly as possible.
🔁 Incorrect Shipping Addresses
Please ensure all shipping details are correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
📩 Need Help?
If you have any questions about your shipment, feel free to contact our support team:
📧 Email: contact@felinoir.com